Service, Repairs & Planned Maintenance
Commercial catering equipment is critical infrastructure. When it fails, service stops immediately, compliance risks increase, and pressure escalates quickly.
Vectis provides commercial catering service, repair and planned maintenance across the Isle of Wight, supporting kitchens where reliability, safety and accountability matter.
Our catering support is delivered as part of a joined up engineering and maintenance approach, not as a standalone bolt-on service.
We support a wide range of commercial catering equipment commonly found in professional kitchens, including:
Where specialist certification is required, work is carried out by appropriately qualified engineers, with responsibility and reporting retained by Vectis.
This ensures continuity, clarity, and accountability for clients and facilities managers.
Catering breakdowns are disruptive and time-sensitive.
We provide responsive service and fault finding, prioritising:
Where equipment is repairable, we will explain the fault and the options clearly. Where equipment is no longer viable, we provide honest advice rather than repeated short-term fixes.
Planned maintenance in catering environments is about more than keeping equipment running. It is about safety, compliance, and operational confidence.
Our catering maintenance programmes are designed to:
Maintenance is delivered using structured inspection frameworks aligned with manufacturer guidance and recognised industry standards where appropriate.
Commercial catering rarely exists in isolation.
Our catering support is designed to integrate with wider refrigeration, mechanical, and planned maintenance programmes, providing a single point of accountability rather than fragmented contractors.
This approach is particularly valuable for:
All catering maintenance and service activity is recorded digitally, with clear asset identification, engineer observations, and supporting evidence.
Clients and facilities managers receive:
This supports accountability and informed decision making.
Ensuring continuity of service is vital to the running of a fast-paced catering establishment.
Our expert engineers can craft a customised Planned Preventative Catering Equipment Maintenance Package tailored specifically to your business needs. By ensuring the compliance and efficient operation of your Warewash, Catering & Refrigeration Equipment, we help reduce the occurrences of unexpected breakdowns and the unplanned additional costs.
Our comprehensive planned preventative maintenance package, written in accordance with SFG20’s & FESA’s industry recognised commercial catering and kitchen equipment maintenance guidelines, includes certification and testing, is ideal for restaurants, canteens, and hospitality venues that prioritise the smooth operation of their equipment while minimising the risk of downtime.
In addition, our Planned Preventative Maintenance (PPM) Package includes access to Vectis Refrigeration’s 24/7 emergency breakdown service, guaranteeing swift resolution and getting your equipment back up and running in no time.
We work solely on the Isle of Wight. Our engineers are island based, and our clients deal directly with the people responsible for their sites.
There is no mainland call centre, no rotating subcontract labour, and no reliance on ferry services to attend or support kitchens.
If we support your catering equipment, we take responsibility for it.
Our commercial catering support works best for clients who value:
If you are looking for a catering maintenance partner who understands the operational pressure of professional kitchens and takes responsibility seriously, we are happy to discuss your requirements.