Refrigeration, Air Conditioning & FM – Local and National Service, Isle of Wight Based

Engineering-led cooling, heating and maintenance on the Isle of Wight Vectis provides refrigeration, air conditioning, heat pump and planned maintenance services across the Isle of Wight, with a focus on reliability, accountability and long-term system performance.

We are a refrigeration-led engineering business. We do not compete on lowest price or volume installs. We support systems that need to work properly, day after day.

Call 01983 623100

Heat Pump Maintenance

We provide expert maintenance, diagnostics and energy efficiency assessments for all types of air source and ground source heat pump systems.

Our Services

What we do

We support critical cooling and heating systems throughout their full lifecycle, from installation through to service, repair and structured planned maintenance. Our core services include:

Commercial Refrigeration on the Isle of Wight, Vectis Refrigeration Van outside of Burger King, Newport

Commercial Refrigeration

We specialise in keeping commercial refrigeration running smoothly across the Isle of Wight. From cold rooms and display cabinets to cellar cooling and ice machines, we deliver rapid breakdown support, compliant maintenance, and system upgrades that reduce energy and running costs.

Isle of Wight Air Conditioning - Commercial

Air Conditioning & Environmental Control

We supply, install and maintain a wide range of cooling systems — from wall-mounted split units and VRF systems to chilled water plant and dehumidifiers. Whether you're cooling people, equipment, or processes, we deliver reliable climate control tailored to your space.

Isle of Wight Heat Pumps, Clare Heat Pump

Heat Pumps

We specialise in the refrigeration side of heat pump systems, delivering expert fault finding, servicing, and warranty repairs for air source and ground source setups. Our team supports housing associations, manufacturers, and facilities managers to keep systems running efficiently and in line with compliance requirements.

Commercial Kitchen, with various stainless steel appliances

Commercial Catering

Commercial catering equipment is critical infrastructure. When it fails, service stops immediately, compliance risks increase, and pressure escalates quickly.

Vectis provides commercial catering service, repair and planned maintenance across the Isle of Wight, supporting kitchens where reliability, safety and accountability matter.

Isle of Wight Heat Pumps and air conditioning maintenance

Planned Maintenance and Compliance

Planned maintenance should protect assets, reduce risk, and provide clear accountability. When it becomes a tick box exercise, it fails to do any of those things.

Vectis provides structured planned maintenance programmes for refrigeration, air conditioning, heat pump, and associated mechanical systems across the Isle of Wight.

A refrigeration-led approach

How we work

Cooling and heating systems are only as good as the engineering behind them.

Our background in refrigeration means we focus on:

  • How systems behave in real operation
  • Correct airflow, controls and commissioning
  • Efficiency and reliability over time
  • Root-cause fault finding, not symptom chasing

 

This approach leads to higher first-time fix rates, fewer repeat issues and longer asset life.

Our Services

Service and maintenance first

Many contractors are set up to install equipment and move on. We are set up to support systems once they are in operation.

A large proportion of our work involves:

Reactive service and breakdown support

Fast, reliable help when your systems fail, minimising downtime.

Resolving ongoing performance issues

Fixing recurring problems at the root to keep your equipment efficient.

Supporting systems where installers are no longer available

We maintain and repair systems even if the original installer is no longer around.

Structured planned maintenance

Regular, proactive care to extend equipment life and prevent costly failures.

Our maintenance and service work is evidence-led, documented and accountable.

Manufacturer aligned

Warranty Awareness

Vectis works within manufacturer frameworks and supports equipment throughout its warranty and operational life.

We are approved partners for leading manufacturers including Toshiba and Daikin, allowing manufacturer-backed extended warranties on eligible air conditioning installations, subject to correct design, installation, commissioning and ongoing maintenance.

These warranties reflect how we work. They are not sales incentives.

 

Local authority and island advantage

Trusted locally, accountable island-wide

 

Vectis works solely on the Isle of Wight. Our engineers are island-based and our clients deal directly with the people responsible for their systems.

There is no mainland call centre, no rotating subcontract labour, no disappearing act after handover, and no reliance on ferry services to attend or support sites.

If we take responsibility for a system, we stand behind it.

Our Services

Trusted by

Our work is built on long-term relationships, not one-off transactions.

We support a wide range of clients including:

Testimonials

What Our Clients Say

Looking for support, not sales?

If you need reliable service, structured maintenance or help resolving ongoing issues with refrigeration, air conditioning or heat pump systems, we’re happy to talk.

 If you are a manufacturer, facilities manager or trade partner looking for competent local support on the Isle of Wight, we should speak.

Engineering works best when it’s calm, methodical and accountable.