Refrigeration

Design, Installations, Service & Maintenance

Refrigeration

Service, Repairs, Installations & Planned Maintenance

Refrigeration systems are critical infrastructure. When they fail, stock is lost, operations stop and costs escalate quickly.

Vectis provides commercial refrigeration service, repair, installation, and planned maintenance across the Isle of Wight, supporting systems that need to operate reliably in demanding environments.

Our work is refrigeration led, evidence based and focused on long term system performance rather than short term fixes.

An inside knowledge of refrigeration

Our expertise is rooted in a comprehensive understanding of the refrigeration cycle, allowing us to offer a streamlined service that encompasses design, installation, planned maintenance, and reactive service for all your refrigeration needs. It is this expertise that can help avoid costly business disruptions for our clients. No matter how small or large.

We often work directly with original equipment manufacturers. Both, on asset supply and maintenance.

Design

Our team offers services around the whole lifecycle of a project including bespoke design and installation of cold rooms, emergency breakdown repairs, servicing, and planned maintenance programmes for all your refrigeration equipment.

Installation

At Vectis Refrigeration, understanding the technologies of refrigeration is where our expertise lies. It is this expertise that can help avoid costly business disruption for our clients.

Service

We collaborate with major national contractors in the supermarket, wholesale, chilled water, process plant, and agricultural sectors, where KPIs and SLAs are critical, alongside ensuring the expertise and qualifications of our staff.

Maintenance

Regular cleaning and maintenance will help to protect machinery susceptible to mould and bacterial growth, making it safe to use without interruption and ensure your customers continue to enjoy top your product.

Engineering led refrigeration support

Refrigeration is not forgiving of shortcuts. Small issues compound quietly until they become expensive failures.

Our engineers approach refrigeration systems by focusing on:

  • How the system actually behaves under load
  • Refrigerant circuit health and control
  • Airflow, heat exchange, and cleanliness
  • Electrical condition and protection
  • Correct commissioning and operating parameters

 

This approach allows us to diagnose issues accurately, reduce repeat failures and extend asset life.

It also means we are often asked to take over systems that have become unreliable or poorly understood.

We provide responsive breakdown support for commercial refrigeration systems across a wide range of sectors.

Our engineers are experienced in resolving:

  • Loss of cooling or temperature instability
  • Repeated nuisance trips or alarms
  • Compressor, fan, and control failures
  • Refrigerant leaks and performance degradation
  • Legacy systems with limited documentation

 

Where possible, repairs are carried out methodically and with full transparency. Where systems are no longer economically viable, we provide clear advice rather than false reassurance.

Planned maintenance is not about ticking boxes. It is about preventing failure.

Our refrigeration maintenance programmes are structured to:

  • Identify early signs of deterioration
  • Maintain efficiency and compliance
  • Reduce unplanned downtime
  • Build a documented service history for each asset

 

Maintenance visits are supported by digital reporting, photographic evidence, and clear engineer observations, giving clients visibility and confidence in the condition of their equipment.

We design and install commercial refrigeration systems where correct specification, longevity, and serviceability matter.

Installations are carried out with consideration for:

  • Load requirements and operating conditions
  • Energy efficiency and control strategy
  • Ease of future servicing and access
  • Compliance with current standards and best practice

 

We do not install refrigeration systems purely to win work. We install systems we are prepared to stand behind.

We provide refrigeration support across a wide range of environments, including:

  • Food retail and supermarkets
  • Hospitality and licensed premises
  • Hotels and leisure venues
  • Manufacturing and process cooling
  • Public sector and institutional buildings

 

Many of our clients operate equipment where failure is not an option. We understand that responsibility.

 

If you need dependable service, structured maintenance, or help resolving ongoing refrigeration issues, we’re happy to talk.

If you’re a manufacturer, facilities manager, or trade partner looking for competent local refrigeration support on the Isle of Wight, we should speak.

Refrigeration works best when it’s treated as engineering, not an afterthought.

refrigeration support on the Isle of Wight, 24/7 engineer attending night job

24/7 Support

We have a loyal client base who depend on us for our fast, reliable, and uninterrupted service; we offer 24/7 support for our contracted clients and pride ourselves on rapid response times. 

engineer completing a refrigeration retainer package

Retainer Packages

Business continuity and peace of mind are affordable and can be paid annually in full, or in direct debit instalments. Our engineers can be at your premises within 4 hours on the Isle of Wight, any time of any day.

refrigeration maintenance on the isle of wight

Maintenance

Our Planned Maintenance Programmes (PPM) significantly reduces the risk of unexpected breakdowns that could lead to loss of business and extra maintenance costsFind out more here.

Wight Farm Energy Plant - Drone Shot, a lot of green plants surrounding

Net Zero Journey

Booking an FGAS audit with one of our REFCOM-certified engineers is one of the first steps you can take on your net zero journey. This will help structure your decarbonisation strategy to ensure the sustainability of your business. We take a holistic view of your assets and advise based on data. Maintaining, retrofitting or replacing assets.

retrofitting refrigeration equipment

Retrofitting

Meeting your net zero, emissions or decarbonisation targets doesn’t have to cost the earth. If you are looking to upgrade your existing refrigeration systems to be more energy-efficient and environmentally friendly, we offer retrofitting solutions that can save you money and help reduce your carbon footprint. Book your FGAS audit with us today.

Local, accountable, and here for the long term

Vectis works solely on the Isle of Wight. Our engineers are island based, and our clients deal directly with the people responsible for their systems.

There is no mainland call centre, no rotating subcontract labour, no disappearing act after handover, and no reliance on ferry services to attend or support sites.

If we look after your systems, we take that responsibility seriously.

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